Paola K Lucero M
Stratford,CT
Summary
I'm a person who enjoys challenges because I learn quickly and I put in my best effort. I'm 23 years old, my native language is Spanish, and I have an intermediate level of English.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Crew Trainer
Paris Baguette
Ramsey, New Jersey
01.2025 - 07.2025
- Trained new crew members on food preparation and customer service standards.
- Implemented safety and hygiene practices to maintain a clean work environment.
- Assisted in inventory management and product ordering for daily operations.
- Conducted performance evaluations and offered constructive feedback to team members.
Cashier
McDonald's
Mahwah, NJ
10.2021 - 07.2025
- Processed customer orders quickly and accurately at busy service counters.
- Handled cash and credit transactions using point-of-sale systems.
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Assisted customers with menu selections and answered inquiries promptly.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Trained new staff on customer service protocols and operating procedures.
- Resolved customer complaints effectively to enhance satisfaction experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Ramsey High School
Ramsey, New JerseySkills
- Employee training
- Customer service
- Inventory management
- Cash handling
- Problem solving
- POS systems
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Crew Trainer
Paris Baguette
01.2025 - 07.2025
Cashier
McDonald's
10.2021 - 07.2025
Ramsey High School