Paola Lizeth Leal
Laredo,TX
Summary
Dynamic Customer Service Manager with a proven track record at Lopezadri Y Asociados, excelling in problem-solving and relationship building. Skilled in Microsoft Office, I effectively trained teams to enhance customer satisfaction and streamline operations, achieving significant improvements in service delivery and inventory management.
Overview
2026
2026
years of professional experience
Work History
Customer Service Manager
Lopezadri Y Asociados, S.c
2023 - Current
Personnel management, sales, purchases, payments, inventory, vehicles, and supplies.
Team Leader
Robertshaw
2016 - 2020
Personnel management, inventory control, and ordering and shipping of materials.
General Manager
Imporfil
2000 - 2015
Personnel management, sales, purchases, payments, inventory, vehicles, and supplies.
Education
Bachelor of Science -
Universidad Autónoma De Tamaulipas
Nuevo Laredo 12.2001
Skills
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
- Customer relations
- Time management
- Training and mentoring
- Decision-making
- Excellent time management skills
- Exceptional interpersonal communication
- Complaint resolution
- Exceptional telephone etiquette
- Relationship building
- MS office
- Staff training
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Customer Service Manager
Lopezadri Y Asociados, S.c
2023 - Current
Team Leader
Robertshaw
2016 - 2020
General Manager
Imporfil
2000 - 2015
Bachelor of Science -
Universidad Autónoma De Tamaulipas