Paola Reyes-Marquez
Fort Worth,TX
Summary
Proven track record at North Texas Area Community Health Centers, enhancing patient satisfaction and teamwork through compassionate care and efficient time management. Skilled in phlebotomy techniques and HIPAA regulations, consistently maintaining up-to-date certifications and contributing to a significant boost in immunization rates. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant
North Texas Area Community Health Centers
12.2021 - Current
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Increased patient satisfaction by providing compassionate and efficient pediatric care.
- Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
- Demonstrated adaptability by quickly learning new medical software systems for more efficient documentation and record-keeping practices.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Project Coordinator
North Texas Area Community Health Centers
02.2023 - 02.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Created job files for each project and maintained current data in each file.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Reported regularly to managers on project, progress, and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
National Certified Medical Assistant
Lewisville Women's Care
01.2019 - 01.2020
- Supported clinical quality improvement efforts through diligent monitoring of vital signs during patient visits.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Medical Assistant
Mi Doctor
11.2017 - 01.2019
- Assisted physicians in providing quality care through documentation of medical histories and physical examination results.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Performed venipunctures for both adult and pediatric patients.
- Performed in house lab testing such as CBC, CMP, UA, TSH, Lipid and rapid testing.
- Implemented best practices in coding standards, contributing to a robust and maintainable codebase.
- Scheduled appointments with specialists on behalf of clients.
Medical Assistant Extern
Dr. Khan
09.2016 - 10.2016
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical chart reviews to confirm accuracy and completeness.
Education
Medical Assistant -
Brightwood College - Dallas
Dallas, TX10.2016
High School Diploma -
Lewisville High School
Lewisville, TX06.2013
Skills
HIPAA Regulations Understanding
Vital signs monitoring
Time management expertise
Phlebotomy Techniques
Sterilization techniques
Patient Scheduling
Laboratory Specimen Collection
Immunization Administration
Customer Service
Reliable team player
Compassionate
Phlebotomy
Accomplishments
- Recognized for outstanding dedication to patient care.
- Received recognition for my time and dedication to company's Employee Engagement Committee.
Certification
- NRCMA - Nationally Registered Certified Medical Assistant
- CPR/BLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Coordinator
North Texas Area Community Health Centers
02.2023 - 02.2024
National Certified Medical Assistant
North Texas Area Community Health Centers
12.2021 - Current
National Certified Medical Assistant
Lewisville Women's Care
01.2019 - 01.2020
Certified Medical Assistant
Mi Doctor
11.2017 - 01.2019
Medical Assistant Extern
Dr. Khan
09.2016 - 10.2016
Medical Assistant -
Brightwood College - Dallas
High School Diploma -
Lewisville High School
- NRCMA - Nationally Registered Certified Medical Assistant
- CPR/BLS
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