Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paola Rosa Rodriguez

Round Lake,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Dental 360
03.2023 - 09.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.

Front Desk Receptionist

Gurnee Pediatrics
06.2020 - 10.2022
  • Welcomed patients and visitors in person or via phone.
  • Scheduled patient appointments and managed providers' calendar.
  • Updated patient records including personal and insurance information and billing data.
  • Answered and directed incoming calls.
  • Collaborated with Medical Doctors to translate when needed.
  • Assisted with office tasks such as filing, faxing, scanning, processing payments and any other administrative adjustments.

Student Ambassador

College of Lake County
07.2019 - 05.2020
  • Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
  • Helped with registration processes and applications.
  • Conducted campus tours to showcase programs and support services.
  • Supported new students by providing directional information and participating in orientation.
  • Maintained professionality and efficiency while working closely with leadership.
  • Represented college at career fairs, school visits and other informational programs to increase enrollment.

Childcare Provider

John T. Magee Middle School
09.2018 - 02.2020
  • Sanitized toys and tables to maintain clean, safe environment.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Maintained organized and clean classroom and play areas.

Education

Associate of Arts - Counseling

College of Lake County
Grayslake, IL

High School Diploma -

Round Lake Senior
Round Lake, IL
05.2018

Skills

  • Courteous and Professional
  • Reliable and Punctual
  • Customer Service-Oriented
  • Verbal and Written Communication
  • Attention to Detail
  • Positive Attitude and Energetic
  • Coordination and Teamwork
  • Cleaning and Sanitizing
  • Prioritization and Time Management
  • Fluent in English and Spanish

Timeline

Front Desk Receptionist

Dental 360
03.2023 - 09.2023

Front Desk Receptionist

Gurnee Pediatrics
06.2020 - 10.2022

Student Ambassador

College of Lake County
07.2019 - 05.2020

Childcare Provider

John T. Magee Middle School
09.2018 - 02.2020

Associate of Arts - Counseling

College of Lake County

High School Diploma -

Round Lake Senior
Paola Rosa Rodriguez