Paradise Jones
Hamilton,OH
Summary
Results-oriented Assistant General Manager with expertise in recruiting, customer service, and financial management. Proven experience in overseeing managerial and administrative functions to enhance operational efficiency. Recognized for driving staff performance and fostering a positive work environment.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Fairfield Inn & Suites by Marriott
Oxford, OH
10.2025 - Current
- Coordinated monthly budgets and managed profit and loss to consistently achieve margin targets.
- Assisted in managing daily hotel operations and scheduling staff to optimize workflow.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Supported inventory management and procurement processes to ensure timely supply availability.
- Managed hotel cash intake with high accuracy and prepared daily bank deposits.
- Collaborated with other departments within the organization to coordinate projects.
Attendance Clerk
Hamilton City School District
Hamilton, OH
11.2023 - 10.2025
- Maintained accurate attendance records for students in a large school district.
- Processed daily attendance reports and communicated discrepancies to teachers, ensuring accurate record-keeping.
- Assisted in resolving attendance-related inquiries from parents and staff.
- Supported development of attendance improvement initiatives by collecting and analyzing data.
- Collaborated with counseling staff to effectively address chronic absenteeism, contributing to student engagement.
- Trained new staff on attendance procedures and record-keeping practices.
Front Desk Supervisor
Courtyard by Marriott
Hamilton, OH
09.2019 - 11.2023
- Supervised front desk operations and coordinated team schedules to ensure seamless service delivery.
- Facilitated efficient check-in and check-out processes to enhance guest experience.
- Resolved guest complaints and provided exceptional customer service.
- Collaborated with staff to address guest needs, streamline check-in, and elevate overall satisfaction.
- Trained and mentored new front desk staff on procedures.
Education
Licensed Practical Nursing
Hondros College of Nursing
Westerville, OH 06.2026 - 09.2026
Hamilton High School
Hamilton, OHSkills
- Budget management
- Staff scheduling
- Customer service
- Inventory management
- Hospitality operations
- Performance monitoring
- Effective communication
- Conflict resolution
- Office equipment operations
- Telephone etiquette
Timeline
Licensed Practical Nursing
Hondros College of Nursing
06.2026 - 09.2026
Assistant General Manager
Fairfield Inn & Suites by Marriott
10.2025 - Current
Attendance Clerk
Hamilton City School District
11.2023 - 10.2025
Front Desk Supervisor
Courtyard by Marriott
09.2019 - 11.2023
Hamilton High School