Pardon Mangwiro
Forney,TX
Summary
Motivated Customer Service Representative leverages diplomatic communication and a level-headed approach to resolve issues. Maintains meticulous records in company software and drafts reports detailing performance. Dedicated to fostering customer loyalty and guiding prompt resolutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Tom Thumb Food Stores
Dallas, TX
09.2023 - 09.2024
- Collaborate with a diverse community of customers and team members, enhancing understanding and adaptability in cross-cultural interactions
- Develop trustful and respectful relationships with clients by being attuned to cultural differences and communication styles
- Demonstrate flexibility in adapting to various cultural practices, fostering a more inclusive and respectful workplace environment
- Identify and resolve communication challenges caused by cultural nuances, improving service quality and client satisfaction
- Promote diversity within the workplace, leveraging different perspectives and experiences to drive team success.
Education
Bachelor of Science - Buisness
Western Governors University
Salt Lake City, UT01-2024
Skills
- Cross-cultural communication and sensitivity
- Building trust and relationships with diverse clients
- Adaptability and flexibility in cultural contexts
- Problem-solving and conflict resolution
- Client relations and customer service
- Team collaboration in diverse environments
Certification
- Harvard Business School Online - Business Certifications
refrences
- Jane Smith Team Lead, Tom Thumb Dallas, TX Phone: (987) 654-3210 Email: janesmith@email.com
References
References available upon request.
Timeline
Customer Service Representative
Tom Thumb Food Stores
09.2023 - 09.2024
Bachelor of Science - Buisness
Western Governors University
Similar Profiles
Aden PruittAden Pruitt
Cashier at Tom Thumb Food StoresCashier at Tom Thumb Food Stores
Ahmed AjamAhmed Ajam
Drive up and Go at Tom Thumb Food StoresDrive up and Go at Tom Thumb Food Stores
Gavin HeberleGavin Heberle
Cashier at Tom Thumb Food StoresCashier at Tom Thumb Food Stores
Reis KimbrellReis Kimbrell
Courtesy Clerk at Tom Thumb Food StoresCourtesy Clerk at Tom Thumb Food Stores
Sagar Sharma BajgainSagar Sharma Bajgain
Rideshare Driver at Lyft And UberRideshare Driver at Lyft And Uber