Parielle Juan
CA
Summary
Flight Attendant with experience ensuring passenger safety, regulatory compliance, and exceptional onboard service in a fast-paced airline environment. Built a strong foundation in world-class guest service through experience at Disneyland Resort, delivering personalized experiences and resolving guest concerns with professionalism and empathy. Bilingual in English and Tagalog with proven strengths in teamwork, adaptability, conflict resolution, and creating positive experiences for diverse customers. Committed to upholding the highest standards of safety, hospitality, and customer care.
Overview
3
3
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
04.2026 - Current
- Ensure passenger safety and regulatory compliance by following FAA regulations and company procedures on every flight.
- Respond confidently to in-flight emergencies, medical situations, and customer concerns while maintaining composure under pressure.
- Delivered exceptional customer service, creating welcoming and positive travel experiences for passengers.
- Collaborate with pilots, flight attendants, gate agents, and ground personnel to ensure safe and efficient flight operations.
- Adapted to changing schedules and diverse passenger situations, ensuring smooth operations in a fast-paced environment.
- Built positive relationships with passengers through effective communication, problem-solving, and conflict resolution.
Retail Hostess
Disneyland Resort
Anaheim, California
07.2023 - Current
- Provide outstanding guest service in a fast-paced, high-volume environment, balancing multiple responsibilities with precision and efficiency while carrying out Disney's standard "5 Keys."
- Managed complex guest interactions, including product inquiries and problem resolution while maintaining the company's standard of excellence.
- Coordinated with team members across departments to ensure smooth operations, delivering seamless experiences for thousands of daily park visitors.
- Assisted leads and management in organizing special events and projects, enhancing guest engagement and satisfaction.
- Received numerous guest compliments submitted to management, highlighting exceptional customer service and professionalism.
- Delivered information to visitors, including details of interest about facility, rules, policies, and promotional events.
Front Desk Muse
Atelier VI Studio
Westminster, California
03.2026 - 04.2026
- Welcomed clients warmly and managed check-ins, ensuring organized and positive studio experience.
- Assisted clients, supported instructors, and coordinated front desk operations during busy class periods, enhancing overall service quality.
- Respond promptly and professionally to client questions or concerns, resolving issues while maintaining a calm and supportive atmosphere.
- Provide clear information on class schedules, studio policies, and safety guidelines to support a smooth and comfortable experience for all clients.
- Maintain a clean, safe, and well-prepared environment by completing opening and closing procedures and monitoring studio conditions during classes.
- Collaborated with team members to streamline class operations while maintaining high standards of guest service, organization, and safety.
Education
High School Degree -
John F Kennedy High School
La Palma, CA05-2023
Some College (No Degree) - Nursing Coursework Completed
West Coast University
Anaheim, CASkills
- Customer Service Excellence
- Safety & Compliance
- Conflict Resolution
- Critical Thinking
- Emergency Procedures
- Relationship Building
- Adaptability
- Team Collaboration
Awards
- Guest Service Recognition — Disneyland Resort (2023–Present)
Received multiple guest-submitted recognitions through written notes and the Disneyland app for delivering exceptional service and creating positive guest experiences.
- Outstanding Female Performer for JFK High School-2023
- Superior Junior Performer for JFK High School-2022
- MVP for JFK High School-2021, 2022, 2023
Languages
- Tagalog
- English
Timeline
Flight Attendant
SkyWest Airlines
04.2026 - Current
Front Desk Muse
Atelier VI Studio
03.2026 - 04.2026
Retail Hostess
Disneyland Resort
07.2023 - Current
High School Degree -
John F Kennedy High School
Some College (No Degree) - Nursing Coursework Completed
West Coast University