Parinazpreet Dhaliwal
Whiteland,IN
Summary
Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction and streamlining operations. Excelled in market research and digital marketing, leveraging computer skills and organizational prowess. Achieved significant service improvements and developed impactful marketing strategies. Skilled in customer service and time management, consistently driving team performance and operational efficiency.
Overview
1
1
year of professional experience
Work History
Associate
Amazon
10.2024 - Current
- Conducted market research for informed decision-making in product development.
- Streamlined documentation processes to support accurate record-keeping.
- Analyzed customer feedback to identify areas for service improvement.
- Facilitated smooth onboarding process by coordinating training schedules and resources.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Marketing Director
Transamerica Life Insurance Company
09.2024 - Current
- Optimized digital marketing campaigns by utilizing data analytics and customer insights.
- Drove content marketing initiatives to establish thought leadership and attract new customers.
- Spearheaded market research efforts to align brand development with consumer expectations.
- Organized regular training sessions to elevate skill sets and improve team dynamics.
- Built strong relationships with industry professionals and influencers.
- Developed comprehensive marketing strategies by analyzing market trends and consumer demographics.
Pharmacy Technician
CVS Pharmacy
06.2024 - 10.2024
- Performed inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability.
- Prepared and labeled medication orders, including oral, IV, and topical prescriptions, to meet patient needs.
- Applied barcode scanning technology to verify medication accuracy and prevent dispensing errors.
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Cashier Team Lead
Dairy Queen Grill & Chill
12.2023 - 06.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Associate Degree In Nursing - Nursing
Ivy Tech Community College of Indiana
Indianapolis, INSkills
Customer service
Time management
Computer skills
Organizational skills
Languages
Hindi
Professional Working
Punjabi
Full Professional
Timeline
Associate
Amazon
10.2024 - Current
Marketing Director
Transamerica Life Insurance Company
09.2024 - Current
Pharmacy Technician
CVS Pharmacy
06.2024 - 10.2024
Cashier Team Lead
Dairy Queen Grill & Chill
12.2023 - 06.2024
Associate Degree In Nursing - Nursing
Ivy Tech Community College of Indiana
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