Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paris Borel

Nederland,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers. Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Dominos Pizza Inc.
Nederland, Texas
01.2021 - 12.2025
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Developed positive relationships with customers through friendly interactions.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Answered customer inquiries via phone, email, and chat.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.

Cashier

Speedy Mart
Nederland, Texas
01.2023 - 01.2024
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Collected payments and provided accurate change.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

GED -

Nederland High School
Nederland, TX
07-2017

Skills

  • Account updating
  • Scheduling
  • Complaint resolution
  • In-store support
  • Paperwork processing
  • Warranty service
  • Brand representation
  • Courteous demeanor
  • Team collaboration
  • Coordination
  • Critical thinking
  • Positive and professional
  • Tactful and diplomatic
  • Technical troubleshooting
  • Adaptability and flexibility
  • Active listening
  • Retail marketing

Timeline

Cashier

Speedy Mart
01.2023 - 01.2024

Customer Service Representative

Dominos Pizza Inc.
01.2021 - 12.2025

GED -

Nederland High School
Paris Borel