Paris Boyd
Hackensack,New Jersey
Summary
Personable sales professional with focus on propelling customer relationships to exceed sales goals and boost profit margins. Perceptive customer satisfaction expert skilled at highlighting specific product qualities appealing to customers.
Overview
3
3
years of professional experience
Work History
Sales Professional
Bloomingdale's Department Store
Hackensack, NJ
08.2022 - Current
- Computed in person and online order purchases, received and processed cash or credit payment.
- Experienced in identifying suitable merchandise and products tailored to meet diverse customer expectations.
- Maximized sales potential by identifying and fulfilling customer's additional product or service needs.
- Grew quarterly sales reliably with great communication and sales abilities.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Excelling in a fast-paced environment, I successfully handled multiple tasks simultaneously.
- Proficiently managed customer inquiries while efficiently navigating computer and register system.
Spa Receptionist
Hand & Stone Massage And Facial Spa
Hackensack, NJ
08.2022 - 08.2022
- Processed payments and updated customer accounts to reflect balance changes.
- Maintained company database to guarantee precise client contact information, records of customer interactions, transactions, and comments for future use.
- Welcomed and guided visitors, while efficiently responding to a substantial number of daily calls and emails.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Sales Associate
Garage Clothing Store
Paramus, NJ
03.2021 - 07.2022
- Provided customers with comprehensive information on pricing, services, promotions, exchange guidelines, and payment policies to enhance their product selection.
- Assisted in attending to in-store customers and managing online orders simultaneously.
- Worked in a fast-paced environment while producing results with accuracy.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Grew quarterly sales reliably with great communication and sales abilities.
Education
Some College (No Degree) - Nursing
Bergen Community College
Paramus, NJSkills
- Customer Service
- Data Entry
- Positive and professional
- Policy and Procedure Adherence
- Written and oral communication skills
- Service-oriented
- Active Listening
- Complaint resolution
- Teamwork and Collaboration
- Order and Payment Processing
Timeline
Sales Professional
Bloomingdale's Department Store
08.2022 - Current
Spa Receptionist
Hand & Stone Massage And Facial Spa
08.2022 - 08.2022
Sales Associate
Garage Clothing Store
03.2021 - 07.2022
Some College (No Degree) - Nursing
Bergen Community College
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