Paris Broom
Bossier City,LA
Summary
Proven Customer Service Sales Representative with a track record of boosting sales revenue and customer satisfaction at Xhale City. Demonstrates exceptional organizational abilities and communication skills, excelling in high-pressure situations. Achieved significant performance metrics by leveraging customer service and assistance skills, ensuring repeat business and fostering relationships.Look to strive in all careers I take on.
Overview
2
2
years of professional experience
Work History
Cashier
Kroger
07.2024 - Current
- Built relationships with customers to encourage repeat business
- Always worked hard and efficiently
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Sales Associate
Cavender's Boot City
03.2024 - 07.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Customer Service Sales Representative
Xhale City
02.2023 - 02.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
Education
High School Diploma - Education
Airline Highschool
Bossier City, LA05.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Written and verbal communication
- Microsoft office, Excel, Word, Intercom, Etc
- Customer Support
- Fax, printer copy, Etc
- Organizational abilities
Accomplishments
- Team lead
- Employee of the month
Timeline
Cashier
Kroger
07.2024 - Current
Sales Associate
Cavender's Boot City
03.2024 - 07.2024
Customer Service Sales Representative
Xhale City
02.2023 - 02.2024
High School Diploma - Education
Airline Highschool
Similar Profiles
Zachary McAllisterZachary McAllister
Cashier at KrogerCashier at Kroger
Bobby IbezunmaBobby Ibezunma
Dairy Clerk- Lead at KrogerDairy Clerk- Lead at Kroger
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger
Connor BrownConnor Brown
Ecommerce Clerk at KrogerEcommerce Clerk at Kroger
De’Shun GuidenDe’Shun Guiden
Electrician at Lee Electrical ConstructionElectrician at Lee Electrical Construction