Paris Carter
Wilmington,DE
Summary
Detail-oriented Patient Coordinator with over three years of experience in scheduling and coordinating patient appointments in fast-paced healthcare settings. Known for strong communication and teamwork skills, while ensuring efficient office operations and positive patient interactions. Focused on enhancing patient experiences and supporting a collaborative environment.
Overview
9
9
years of professional experience
Work History
Front Desk Patient Coordinator
Smile Brite Dental Care | Newark & Bear De | Implant Cosmetic Dentistry
Newark, Delaware
08.2022 - 08.2026
- Coordinated appointment scheduling to enhance patient flow and ensure timely care.
- Greeted patients, determining visit purpose and guiding them to relevant staff members.
- Facilitated patient check-ins, creating a welcoming atmosphere at Smile Brite Dental Care.
- Assisted patients in completing forms to ensure compliance with privacy regulations.
- Answered telephones, directing calls to appropriate medical or administrative staff.
- Managed insurance verifications and addressed billing inquiries to facilitate understanding of cosmetic procedures.
- Collaborated with insurance companies to confirm patient coverage and process claims.
- Transmitted medical records and correspondence efficiently to support patient care continuity.
- Completed CPR, AED, and First Aid certifications to ensure readiness for emergency situations.
Server
The Summit Retirement
Hockessin, Delaware
02.2017 - 08.2022
- Provided exceptional dining service to residents and guests during meal times.
- Engaged with residents to create a welcoming and friendly dining atmosphere.
- Provided excellent customer service to ensure satisfaction.
- Recorded customer orders accurately and efficiently to enhance service quality.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Trained new staff on server responsibilities and streamlined dining room operations.
- Maintained cleanliness and organization of dining areas throughout service shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Delcastle Technical High School
1417 Newport Rd, Wilmington De 1980405-2019
Some College (No Degree) - Sports Management
Coppin State University
Baltimore, MDSkills
- Appointment scheduling
- Patient check-in
- Insurance verification
- Emergency response
- Proficient in Eaglesoft
- Office administration
- Time management
- Multitasking
- Emergency response
- Staff onboarding
- Team collaboration
- Customer service
- Communication skills
Timeline
Front Desk Patient Coordinator
Smile Brite Dental Care | Newark & Bear De | Implant Cosmetic Dentistry
08.2022 - 08.2026
Server
The Summit Retirement
02.2017 - 08.2022
High School Diploma -
Delcastle Technical High School
Some College (No Degree) - Sports Management
Coppin State University