Paris Dzen

• Developed and implemented individualized care plans for patients admitted to the Crisis Stabilization Unit.
• Conducted thorough psychosocial assessments to identify patients' strengths, needs, challenges, and support systems, ensuring a comprehensive understanding of their mental health history and contributing factors.
• Regularly communicated with patients and their families as a primary contact on behalf of the clinical team, offering compassionate support and resources to address questions or concerns.
• Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant parties of client's care.
• Collaborated intimately with psychiatrists, physicians, nurses, social workers, and other healthcare professionals to formulate holistic treatment plans that address both mental health and co-occurring medical conditions.
• Enhanced patient outcomes through thorough follow-up assessments and adjustments of discharge plans as needed.
• Advocated for patients' best interests and ensured that treatment plans aligned with ethical and legal standards, collaborating with legal representatives and external agencies as needed.
• Ensured efficiency and smooth transitions to aftercare by quickly and effectively solving problems related to abrupt changes in discharge and coordinating updated plans.
• Ensured compliance with regulatory requirements, documentation standards, and insurance guidelines by maintaining accurate and up-to-date records of patient case management while on unit.

• Managed customer relations and and enhanced customer service through friendly and knowledgeable communication and interaction
• Administered high level of necessary care and organization of inventory
• Assisted with sale and transportation of inventory
• Improved customer accessibility by maintaining managing company's online presence

Performed auxiliary tasks as needed by staff which include but are not limited to:

• Escorted patients to and from treatment departments within the facility and assisting patients with mobility needs
• Organized wheelchairs and other assistive devices
• Performed deliveries of files, lab materials, meals, and patient mail
• Clerical work as assigned