Paris Gonzalez
Victorville,CA
Summary
Dedicated and customer-focused professional with extensive experience in customer service and sales. Strong communications and problem-solving skills with a proven ability to handle high call volumes, resolve customer concerns, efficiently, and provide exceptions service. Adept at multi-tasking in fast-paced environments while maintaining a positive and professional demeanor.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Home Depot Inc
Apple Valley, CA
06.2020 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
Courtesy Clerk
Stater Brothers Market
Apple Valley, CA
05.2019 - 01.2020
- Assisted customers with inquiries, purchases, and product recommendations
- Provided excellent customer support, ensuring a positive shopping experience
- Handled customer requests promptly, including carrying out purchases and assisting with bagging
- Maintained store cleanliness and organized displays for a welcoming environment
Education
Associate of Science - Psychology
Victor Valley College
Victorville, CA06-2026
High School Diploma -
Apple Valley High School
Apple Valley, CA05.2019
Skills
- Multi-tasking strength
- Calm demeanor
- Excellent communication skills
- Time management
- Goal oriented
- Problem-solving
- Client account management
- Complex Problem-solving
- Strategic planning
Timeline
Sales Associate
The Home Depot Inc
06.2020 - Current
Courtesy Clerk
Stater Brothers Market
05.2019 - 01.2020
Associate of Science - Psychology
Victor Valley College
High School Diploma -
Apple Valley High School
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