Paris Kennedy
Henderson,United States
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication As well as a Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts, and locating items for customers. Proficient in stock management and sales support.
Overview
1
1
year of professional experience
Work History
COURTESY CLERK
Smith's Food and drug
08.2022 - 03.2023
- Pushing in heavy equipment, helping customers Cleaning and sweeping, spills, bathrooms, break rooms Helping front end,
- bagging groceries, and go backs
- Customer service- talking to customers fulfilling requests and resolving problems that arise, this includes de escalating strong situations, and helping the customer find what they need or helping them get to where they need to go or referring them to another representative that can help.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Efficiently managed checkout processes, reducing wait times by 20%.
- Resolved customer inquiries swiftly, improving retention rates.
- Maintained store cleanliness, contributing to a welcoming environment.
- Received positive feedback from customers, enhancing store reputation.
Education
Highschool Education/GED -
Connections Academy
11-2025
Skills
- Great with people
- Flexible and able to adapt
- Quick learner
- Problem de-escalation
- Polite and respectful
- Time management
- Computer Smart
- Fast learner to new environments
- Cart returns
- Positive attitude
- Grocery bagging
- Strong work ethic
- Product knowledge
- Efficient and courtesy
- Customer assistance
- Guest greeting
- Outgoing and friendly
- Safety awareness
- Floor cleaning
- Store maintenance
- Cleaning procedures
- Bagging procedures
- Flexible schedule
- Problem resolution
- Effective communication
- Loading and unloading carts
- Hospitality and accommodation
Timeline
COURTESY CLERK
Smith's Food and drug
08.2022 - 03.2023
Highschool Education/GED -
Connections Academy
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