Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Paris Lee

Jacksonville,FL

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Diligent Desired Position with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

AnswerNet
Jacksonville, FL
- Current

CSR - Customer Service Representative

AnswerFirst
Jacksonville, FL
03.2023 - Current
  • My job is to answer customers calls and help them with any difficulties they having going on associated with there account
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

High school diploma -

Jean Ribault High School
Jacksonville, FL
06.2022

Skills

  • Customer Service
  • Data entry
  • Critical thinking
  • Active listening
  • Customer service
  • Call center experience
  • Conflict resolution
  • Microsoft outlook
  • Scheduling
  • Follow-up skills

Certification

Driver's License

Languages

English
Full Professional

Timeline

CSR - Customer Service Representative

AnswerFirst
03.2023 - Current

Customer Service Representative

AnswerNet
- Current

High school diploma -

Jean Ribault High School