Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Business Office Manager & Area Sales Advisor
Azalea Gardens of Mableton
Austell, GA
10.2022 - 12.2023
Trained, supervised and evaluated staff performance.
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Conducted background checks and reference checks of prospective employees.
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Conducted tours of available apartments, highlighting features and amenities.
Advised on rental policies and procedures to ensure compliance with applicable laws.
Store Manager
The Fragrance Outlet
Woodstock, GA
12.2021 - 10.2022
Conducted daily store operations, including opening and closing procedures and cash handling.
Developed strategies to maximize sales and profitability.
Monitored store performance metrics, including sales, profitability and customer service ratings.
Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Business Office Manager
Legacy Ridge at Neese Road
Woodstock, GA
01.2019 - 12.2021
Managed office budget and ensured accurate financial records were kept.
Maintained employee records, including payroll, vacation time and benefits information.
Processed invoices, purchase orders and other related paperwork required for business operations.
Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
Handled confidential company information in accordance with established protocols.
Executive Assistant
Joshua Taves
Kennesaw, GA
06.2017 - 12.2019
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Maintained confidential records and files related to executive operations.
Developed effective filing systems for easy retrieval of information when needed.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Department Manager of Fashion Jewelry & Watches
Nordstrom
Novi, MI
12.2014 - 05.2017
Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
Coached and trained new staff members, providing guidance on department policies and procedures.
Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Participated actively in strategic planning sessions with top executives from different divisions.
Education
Master of Arts - Makeup Artistry
Health And Style Institute, LLC
Kennesaw
04-2018
Bachelor of Arts - Apparel Merchandising & Design
Central Michigan University
Mount Pleasant, MI
12-2014
High School Diploma -
Northville High School
Northville, MI
06-2010
Skills
Office Management
Human Resources Management
Payroll Management
Sales Support
Training and coaching
Employee Onboarding
Accomplishments
Intern of the year, Nordstrom retail management intern