Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Medical Secretary
Meritus Health
Hagerstown, Maryland
06.2022 - Current
Greeted patients upon arrival, collected medical history and verified insurance coverage.
Answered incoming calls in a professional manner and directed them to the appropriate personnel.
Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
Created new patient files when needed and ensured that all documents were properly filed in each file folder.
Processed payments for co-pays or services rendered using computerized billing software programs.
Ensured HIPAA compliance was maintained throughout the practice by following protocols.
Answered phone calls to provide assistance, information and medical personnel access.