Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Paris Wacker

Austin,TX

Summary

Reliable employee successful with operating in high-volume, fast-paced environments. Knowledgeable, positive, upbeat individual with a solid background in managing multiple business locations effectively. Demonstrated strong leadership, sales performance and problem-solving skills to drive team performance and meet organizational goals. Dynamic leader with a proven track record at Midwest Tan Operations, adept in staff management and customer relationship management. Transformed teams to exceed targets, achieving significant sales goals. Excelled in interviewing, onboarding, training, and performance management, fostering a culture of growth and success.

Overview

3
3
years of professional experience

Work History

Area Manager

Midwest Tan Operations
04.2024 - 02.2025
  • Led teams to achieve company goals and exceed targets consistently.
  • Managed operations for optimal performance, ensuring timely completion of daily/weekly/monthly tasks and projects.
  • Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
  • Transformed underperforming teams into productive, profitable
  • Conducted regular performance evaluations with employees to identify areas for improvement and develop action plans for growth.
  • Oversaw inventory management through accurate forecasting and strategic purchasing decisions.
  • Interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.

Salon Manager

Midwest Tan Operations
02.2023 - 04.2024
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Boosted sales of beauty products by creating attractive displays and offering personalized recommendations based on client needs.

Salon Manager

Midwest Tan Operations
02.2022 - 02.2023
  • Addressed and resolved customer complaints swiftly, maintaining high levels of client satisfaction and loyalty.
  • Upgraded salon equipment and technology, improving service efficiency and client experiences.
  • Organized promotional events to attract new clients, increasing salon visibility and revenue.
  • Evaluated employee performance.
  • Managed cash flow, business transactions, banking, and accounting processes.

Education

Business Management

Minnesota State University, Mankato
Mankato, MN

Fashion Business Management

Fashion Institute of Technology
New York, NY

Skills

  • Staff management
  • Leadership skills
  • Interpersonal communications
  • Goals and performance
  • Time management
  • Customer relationship management
  • Sales expertise
  • Recruitment and hiring
  • Customer service
  • Problem-solving skills
  • Marketing campaign execution
  • Fast learner
  • Excellent attention to detail

Accomplishments

  • Supervised team of 25 staff members.

Languages

English

Timeline

Area Manager

Midwest Tan Operations
04.2024 - 02.2025

Salon Manager

Midwest Tan Operations
02.2023 - 04.2024

Salon Manager

Midwest Tan Operations
02.2022 - 02.2023

Business Management

Minnesota State University, Mankato

Fashion Business Management

Fashion Institute of Technology
Paris Wacker