Paris Wright
Towson,MD
Summary
Hardworking Student offering part-time work experience and extensive knowledge of the core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills.
Overview
2
2
years of professional experience
Work History
Front Desk Attendant
Residence Inn
06.2023 - Current
- Maintained data security and confidentiality to safeguard personal information shared at check-in and check-out
- Managed smooth check-outs and check-ins with polished charge explanations, payment collection, and statement preparation
- Received letters and packages, distributed to guests and specific departments
- Responded and forwarded emails to the appropriate department
Banquet Manager Intern
Hyatt Regency Chesapeake Bay
Cambridge, Maryland
06.2024 - 08.2024
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Directed and managed banquet functions for 200 or more person events.
Hostess
Bonefish Grill
Towson, Maryland
01.2023 - 04.2023
- Maintained seating charts to optimize station rotations
- Monitored dining area to track seating availability, service, and occupancy
- Reset tables quickly to achieve optimum turnaround times
- Communicated with management and service staff to address customer needs
- Anticipated guest needs for personalized and seamless service.
Hostess
IHOP
03.2022 - 08.2022
- Settled any customer disputes in a professional and pleasant manner
- Monitored dining area to track seating availability, service, and occupancy
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
Education
Hospitality Management -
Morgan State University
Baltimore, MD05-2026
Skills
- Customer Service
- Active Listening and Communication
- Guest Experience Management
- Time Management
- Guest Flow
Certifications
- Restaurant Association of Maryland’s (RAM) Alcohol Awareness Training Program Certificate, 03/09/2023
- ServSafe Certification, 06/10/2023
Timeline
Banquet Manager Intern
Hyatt Regency Chesapeake Bay
06.2024 - 08.2024
Front Desk Attendant
Residence Inn
06.2023 - Current
Hostess
Bonefish Grill
01.2023 - 04.2023
Hostess
IHOP
03.2022 - 08.2022
Hospitality Management -
Morgan State University
Similar Profiles
Mike DahiligMike Dahilig
Maintenance Worker at Residence InnMaintenance Worker at Residence Inn
Destiny Castro CarrascoDestiny Castro Carrasco
Front Desk Receptionist at Residence InnFront Desk Receptionist at Residence Inn
Vanessa HyltonVanessa Hylton
Housekeeper at Residence InnHousekeeper at Residence Inn