Parker Bowers

Back of House Trainer

Chick-fil-A

Woodstock, GA

09.2022 - Current

Provided coaching and guidance to employees who needed extra help mastering certain tasks or concepts.
Offered constructive criticism when necessary in order to improve quality standards across the board, including sanitation techniques.
Explained goals and expectations required of trainees.
Monitored food safety protocols, such as proper storage temperatures, to ensure compliance with health regulations.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Selected and assigned instructors to conduct training.
Participated in and attended meetings or seminars to obtain information for use in training programs.
Conducted regular assessments of employees' understanding of restaurant procedures and policies.
Observed employees while working in order to identify areas needing improvement or additional instruction.
Maintained strong knowledge by participating in workshops, conferences, and online education classes.
Created and offered additional materials to enhance training.
Encouraged collaboration between departments in order to foster a more efficient workflow.
Suggested and offered specific training programs to help workers maintain or improve job skills.
Maintained accurate records of all trainings conducted, including attendance records and topics covered.
Created detailed records of employee progress throughout the duration of their training.
Developed and implemented training materials for new Back of House staff.
Provided feedback to management regarding employee performance during training sessions.
I am currently going through training to be a Shift Lead.