Parker Carrillo
Terrell,TX
Summary
Carwash manager here at Buc-ee's with over 6 years of experience that is striving to be the next Carwash DM for Texas. My goal for the position is to facilitate the continuous improvement of the carwash product, workspace, work force, and practice to unsure future for success for the department and company. My plan to make these goals achievable are to ensure standardization, consistent and controlled improvement, and finally utilize systems thinking to analyze results and apply success's to the entirety of the carwash department.
Overview
9
9
years of professional experience
Work History
Carwash Manager
Buc-ee's
Terrell, TX
04.2024 - Current
- Fostered a culture of continuous improvement by encouraging staff to share ideas for process enhancements, implementing feasible suggestions that yielded positive results.
- Trained and mentored staff on best practices for customer service and equipment usage.
- Developed training programs to improve team performance and maintain high service standards.
Carwash Assistant Manager
Buc-ee's
Denton, TX
09.2022 - 03.2024
- Developed training materials to enhance team performance and operational efficiency.
- Coordinated with the carwash manager on best practices to maintain clean and safe work place.
- Fixed and adjusted equipment daily to ensure the customers received the best product possible.
Carwash Team Leader
Buc-ee's
Denton, TX
07.2021 - 09.2022
- Supervised daily operations, ensuring efficiency and adherence to company standards.
- Trained new team members on operational procedures and customer service protocols.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Carwash Attendant
Buc-ee's
Denton, TX
09.2019 - 07.2021
- Maintained cleanliness of the carwash property, enhancing customer experience and safety standards.
- Provided exceptional customer service, making sure customers received all the assistance they needed while at the carwash.
- Worked along side carwash management to ensure all carwash equipment remained in clean and working condition.
Camp Counselor
City of Arlington, Parks and Recreation
Arlington, TX
05.2018 - 08.2018
- Supervised daily activities and ensured safety of campers during outdoor and indoor programs.
- Assisted in planning and organizing recreational events and activities for diverse age groups.
- Engaged with campers to foster a positive environment and promote teamwork among participants.
- Implemented behavioral management strategies to address conflicts and enhance camper interactions.
Shop Assistant
Mansfield Powder Coating
Mansfield, TX
05.2017 - 08.2017
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of shop floor, ensuring a welcoming environment.
- Supported inventory management by restocking shelves and tracking product availability.
- Collaborated with team members to optimize workflow during busy periods, improving service efficiency.
Education
Biology
University of North Texas
Denton, TX08-2020
Skills
- Staff training and development
- Operations management
- Employee scheduling
- Customer service
- Problem-solving
- Attention to detail
- Active listening
- Adaptability and flexibility
Timeline
Carwash Manager
Buc-ee's
04.2024 - Current
Carwash Assistant Manager
Buc-ee's
09.2022 - 03.2024
Carwash Team Leader
Buc-ee's
07.2021 - 09.2022
Carwash Attendant
Buc-ee's
09.2019 - 07.2021
Camp Counselor
City of Arlington, Parks and Recreation
05.2018 - 08.2018
Shop Assistant
Mansfield Powder Coating
05.2017 - 08.2017
Biology
University of North Texas