Parker Hill

As a Geek Squad CIA Agent, which is the senior consultation and repair agent. I excel in operations management and device troubleshooting/repairs, enhancing customer satisfaction significantly. My leadership in the Geek Squad Precinct showcases my ability to build strong customer rapport and efficiently manage ticketing systems. This has led to an all market high for my store’s customer survey scores, as well as, an increase in services labor generated per repair. I’ve been able to coach by example creating a strong work ethic and workplace culture.