Parker Nettle
JoeEds
Granbury,TX
Work Preference
Desired Job Title
Customer Service RepresentativeSales AssociateCustomer Support SpecialistCustomer Support Engineer
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
RemoteOn-Site
Location:
Granbury, TX
Open to relocation:
No
Minimum Desired Compensation
$20/hr
9
Years of experience
Dynamic professional with a proven track record excelling in customer service and efficient multitasking. Recognized for maintaining cleanliness and sanitation standards while optimizing bar operations. Adept at stock rotation and fostering team collaboration, contributing to enhanced service efficiency and customer satisfaction.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Barback
11 Months- Assisted bartenders in preparing ingredients and garnishes for cocktails and drinks.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Stocked supplies, including glassware, liquor, and mixers, to optimize service efficiency.
- Supported inventory management by organizing and rotating stock effectively.
Plant Vendor
1 Year 3 Months- Managed inventory levels to ensure product availability and minimize waste.
- Operated machinery for planting, packaging, and shipping products efficiently.
- Assisted in quality control inspections to maintain product standards.
- Collaborated with team members to streamline workflow processes and improve productivity.
Customer Service
4 Months- Delivered excellent customer service, resulting in increased member retention rates.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
Food Lead
11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cook
11 Months- Prepared a variety of dishes following standardized recipes to ensure quality and consistency.
- Maintained cleanliness and organization of kitchen equipment and workstations to comply with safety standards.
- Assisted in inventory management by tracking ingredient usage and minimizing waste during food preparation.
- Collaborated with team members to streamline meal preparation processes, enhancing overall kitchen efficiency.
Delivery Driver
2 Months- Delivered orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated delivery routes efficiently, optimizing travel time and fuel usage.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance.
- Communicated effectively with customers regarding order status and delivery timelines.
Customer Service Rep
10 Years 11 Months- Provided timely and accurate responses to customer inquiries via phone and email.
- Assisted customers with troubleshooting technical issues related to services and products.
- Documented customer interactions in CRM system for future reference and quality assurance.
- Collaborated with team members to resolve complex customer concerns efficiently.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Sales Associate
1 Year 9 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained store appearance by organizing merchandise displays and restocking inventory regularly.
- Collaborated with team members to address customer concerns and resolve issues promptly.
Education
No Degree - Music Major
No Degree - Music Major
No Degree - Music Major
Skills
Customer service
Critical thinking
Active listening
Problem resolution
Relationship building
Call center experience
Computer proficiency
Call center operations
Follow-up skills
Live chat support
Sales expertise
CRM software
Sales closing
Timeline
Barback
JoeEds
10.2025 - CurrentRead More
Plant Vendor
Altman Plants
02.2025 - 05.2026Read More
Customer Service
Foundever
09.2023 - 01.2024Read More
Food Lead
Abuelos
04.2022 - 03.2023Read More
Cook
Stumpys
04.2021 - 03.2022Read More
Delivery Driver
Dominos
03.2021 - 05.2021Read More
Sales Associate
Sears
04.2014 - 01.2016Read More
Customer Service Rep
VirtualdriveofAmerica
01.2007 - 12.2017Read More
Amarillo College
No Degree from Music Major
Read More
West Texas A&M University
No Degree from Music Major
Read More
University of North Texas
No Degree from Music Major
Read More