Parker Springer
Van Buren Township
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Bartender
Belleville Yacht Club
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers
- Kept bar presentable and well-stocked to meet customer needs.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Invoice Clerk
KSpringer Media Managment
02.2022 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
Carpet Cleaner
Springer's Complete Carpet Care
01.2020 - 05.2024
- Enhanced customer satisfaction by providing thorough and efficient carpet cleaning services.
- Maintained a high level of professionalism while interacting with clients, addressing concerns and answering questions.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Utilized advanced equipment and techniques to effectively remove stains and restore carpets to their original condition.
Cook
Belleville Yacht Club
08.2018 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Busser
Kabob Garden Mediterranean Cuisine
06.2016 - 07.2018
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
BBA - General Business
Eastern Michigan University
Ypsilanti, MI12.2024
Business Administration
Schoolcraft College
Livonia, MI06.2022
High School Diploma -
Belleville High School
Belleville, MI05.2019
Emergency Medical Technician
Schoolcraft College
Livonia, MI12.2018
Firefighter 1&2 Basic And Advanced Fire Supression
Schoolcraft College
Livonia, MI05.2018
Skills
- Strong multitasking
- Customer Service
- Patience and Tolerance
- Complex Problem-Solving
- New Hire Training
- Fast Learner
- Highly reliable
- Team player attitude
Accomplishments
- Used Microsoft Excel to develop invoicing spreadsheets.
Timeline
Bartender
Belleville Yacht Club
08.2023 - Current
Invoice Clerk
KSpringer Media Managment
02.2022 - Current
Carpet Cleaner
Springer's Complete Carpet Care
01.2020 - 05.2024
Cook
Belleville Yacht Club
08.2018 - 08.2023
Busser
Kabob Garden Mediterranean Cuisine
06.2016 - 07.2018
BBA - General Business
Eastern Michigan University
Business Administration
Schoolcraft College
High School Diploma -
Belleville High School
Emergency Medical Technician
Schoolcraft College
Firefighter 1&2 Basic And Advanced Fire Supression
Schoolcraft College
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