Summary
Overview
Work History
Education
Skills
Timeline
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Parker Todaro

Parker Todaro

Steilacoom,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Customer Service Associate

Evergreen Goodwill
06.2017 - 01.2023


  • Informed customers about special promotions and provided detailed information for various products.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed and actualized customer service initiatives to decrease wait times.

Amazon Packer

Amazon
02.2021 - 06.2021
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed daily orders with expert picking and packing of shipments.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Protected materials for transport by correctly packaging products in boxes and crates.

Gas Station Car Wash Attendant

76 Gas Station
06.2015 - 02.2017
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

Education

High School Diploma -

Steilacoom High School
Steilacoom, WA
04.2015

Skills

  • Customer Service and Assistance
  • Quality Assurance
  • Safety Regulations
  • Problem Resolution
  • Stock Replenishment
  • Retail Marketing
  • Refunds and Exchanges
  • POS System Operations

Timeline

Amazon Packer

Amazon
02.2021 - 06.2021

Customer Service Associate

Evergreen Goodwill
06.2017 - 01.2023

Gas Station Car Wash Attendant

76 Gas Station
06.2015 - 02.2017

High School Diploma -

Steilacoom High School

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Parker Todaro