Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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Parker Windsor

Bristol,TN

Summary

Sales associate with strong background in customer relationship management and sales transactions. Demonstrated success in educating customers on product features while delivering exceptional service. Proven track record of driving sales growth and enhancing customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Rockytop Vapor
Bristol, Tennessee
08.2024 - Current
  • Assisted customers in selecting vapor products based on preferences and needs.
  • Maintained cleanliness and organization of sales floor and display areas.
  • Processed sales transactions using point-of-sale systems efficiently.
  • Educated customers on product features and safe usage practices.
  • Restocked shelves with products to ensure availability for customers.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Answered incoming telephone calls to provide store, products and services information.
  • Greeted customers and provided exceptional customer service.

Shift Leader

Pizza Hut
Bristol, Tennessee
10.2023 - 08.2024
  • Supervised team members during shifts to ensure efficient operations.
  • Trained new employees on company procedures and customer service standards.
  • Handled customer inquiries and resolved issues to maintain satisfaction.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Checked orders for quality and completeness.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Evaluated employee performance, delivering individualized feedback and praise.

General Manager

GNC
Abingdon, Virginia
06.2022 - 09.2023
  • Led daily operations to ensure efficient store functionality.
  • Managed inventory levels and stock replenishment processes.
  • Implemented promotional strategies to increase product visibility.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Administered employee discipline through verbal and written warnings.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.

Education

High School Diploma -

Tennessee High School
Bristol, TN
04-2009

Skills

  • Customer relationship management
  • Sales transactions
  • Product expertise
  • Inventory control
  • Visual merchandising
  • Team leadership
  • Employee training
  • Inventory management
  • Cash handling
  • Effective communication
  • Customer engagement
  • Store organization
  • Order processing
  • Exceptional customer service

Affiliations

  • Disc Golf
  • Sports fanatic
  • Computers

Certification

  • Servsafe

Accomplishments

  • Multiple High Level Management Roles
  • General Manager

Timeline

Sales Associate

Rockytop Vapor
08.2024 - Current

Shift Leader

Pizza Hut
10.2023 - 08.2024

General Manager

GNC
06.2022 - 09.2023

High School Diploma -

Tennessee High School