Dedicated recovery and sales person, skilled at building trust with diverse individuals to promote client honesty and growth during recovery processes, while supporting customers and understanding their needs, and adding value to the organization.
Overview
5
5
years of professional experience
Work History
Security Officer
Prosegur Security Service
Ozone Park
05.2022 - Current
Monitored premises, enhancing safety and security for personnel and property.
Conducted regular patrols to detect and report suspicious activities or breaches, reinforcing security measures.
Collaborated with law enforcement during incidents to provide necessary information.
Provided assistance during emergency situations, ensuring effective response protocols were followed.
Engaged with staff and visitors, fostering a secure and welcoming environment.
Macy’s Seasonal Salesperson/ Recovery
Macy’s
Rockaway
11.2021 - 04.2022
Created a shopping experience that made customers feel welcome
Provided an exceptional customer experience by ensuring the customer is always a priority
Suggested additional merchandise and compliment customer selection
Demonstrated knowledge of store products and services that build sales and minimize returns, included Macy’s loyalty programs
Maintain Department recovery standards; including fitting rooms, go back to standards
Retrieved additional merchandise for customers as requested
Assisted the support colleague team in the movement of fixtures and merchandise for new products, season changes, and clearance sets
Assisted in inventory marked down process
Adhered to asset protection and inventory control and compliance procedures
Followed shortage programs and procedure procedures
Performed other functions in an efficient manner, as directed by the supervisor
Regular, dependable, attendance and punctuality
Education
Helena High School
Georgetown, Guyana
Skills
Critical thinking
Highly motivated with professionalism
Relationship building, reliable and trustworthy
Strong team player, positive approach with team members and customers