PARMINDERJIT SINGH
Carteret,New Jersey
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Samsung Brand Ambassdor
08.2022 - Current
- Enhance the Samsung brand experience for consumers
- Be the in-store resource to answer questions, discuss product features and provide hands-on demonstrations
- Provide insight into marketplace trends of territory retailers
- Collect consumer insights weekly and report in Salesforce
- Confirm display devices are clean, functional, and available for customers to use
- Partner with store leaders on solutions for pricing or merchandising issues
- Executes merchandising changes and resets including placement or removal of devices, marketing material and
- POP.
SHIFT LEAD/ASSET PROTECTION/Sales
BEST BUY
11.2019 - 01.2022
- Aided in coaching and training the sales team to provide exceptional customer experiences and meet business results and helped drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs
- Handled customer escalations and problem resolutions in person and on the phone
- Identify and report safety concerns to maintain a safe shopping and working environment
- Implemented or followed processes to reduce property or financial losses and monitored compliance with standard operating procedures for loss prevention, physical security, or risk management
- Aided customers throughout entire process of sale, from welcoming customers and opening of sale, to closing of sale and initiating sales follow-up
- Initiated and utilized team oriented strategies to provide highest level of service to customers.
Education
AS ASSOCIATE - SCIENCE HCS
HOMELAND SECURITY, MIDDLESEX COUNTY COLLEGE
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HOMELAND SECURITY, NEW JERSEY CITY UNIVERSITY
Skills
Microsoft Office (Excel, Word &PowerPoint)
Operations monitoring
Planning and Coordination
Creative problem-solving
Strong verbal and written communication
Cash Handling
Sales expertise
Safety processes and procedures
Daily workflows
Timeline
Samsung Brand Ambassdor
08.2022 - Current
SHIFT LEAD/ASSET PROTECTION/Sales
BEST BUY
11.2019 - 01.2022
AS ASSOCIATE - SCIENCE HCS
HOMELAND SECURITY, MIDDLESEX COUNTY COLLEGE
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HOMELAND SECURITY, NEW JERSEY CITY UNIVERSITY