Parmjeet Singh
Oakland,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
3999 San Pablo, Emeryvile, CA, 94608
09.2022 - Current
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Assisted customers in choosing menu items by providing food complementing information.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Observed customer purchases in line and differentiated between standard portions.
- Backed up servers by setting up trays and completing some food deliveries.
- Greeted guests, promoted specials, and took orders.
- Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
Education
High School Diploma -
Ralph J Brunch
991 14th St Oakland CA 94607 05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Food Preparation
- Cash handling proficiency
- Multitasking and Prioritizing
- Customer Satisfaction Focus
- Dependable and honest
- Cleanliness and hygiene
- Patience and Empathy
- Efficient Work Pace
- Equipment Cleaning
- Guest service
Timeline
Sandwich Artist
SUBWAY®Restaurants
09.2022 - Current
High School Diploma -
Ralph J Brunch