Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parnaz Nikamalfard

Arlington Heights,IL

Summary

Detail-oriented professional with extensive experience in customer relations and operational efficiency. Skilled in coordinating plans and optimizing supply chain processes, ensuring compliance and enhancing client satisfaction in dynamic environments.

Overview

14
14
years of professional experience

Work History

Home Health Aide

Addus Home Health Care
Gurnee, IL
03.2023 - 12.2024
  • Provided personal care and assistance with daily living activities for clients in home settings.
  • Implemented wellness plans, ensuring protocol compliance and safety.
  • Documented health changes, applying preventive measures effectively.

Logistics Coordinator

Echo Global Logistics
Chicago, IL
10.2021 - 05.2023
  • Coordinated shipments and managed transportation schedules, ensuring timely delivery for various clients.
  • Utilized logistics software to track inventory and streamline supply chain processes for improved accuracy.
  • Monitored freight costs, identifying cost reduction opportunities to enhance budget management.

Medical Collections Specialist

Glass Mountain Capital LLC
Schaumburg, IL
01.2017 - 09.2021
  • Arranged tailored repayment plans enhancing customer compliance.
  • Advised on debt strategies, maintaining professional rapport.
  • Secured new revenue streams through targeted cold-calling and lead follow ups, increasing account recovery potential.

After School Teacher's Assistant

Wilmette Park District
Wilmette, IL
02.2014 - 12.2016
  • Monitored child safety, ensuring a secure play environment and effective communication with parents.
  • Communicated daily activities and behavior to parents, promoting transparency and engagement.
  • Maintained detailed records of children's activities, meals, and medications for accurate tracking.

Team Member

HomeMade Pizza Co
Glenview, IL
02.2011 - 01.2013
  • Efficiently managed customer food orders, ensuring timely service.
  • Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
  • Maintained cleanliness and organization of workstations, adhering to health regulations consistently.

Education

Associate of Arts -

Oakton Community College
Des Plaines, IL
05-2017

High School Diploma - undefined

New Trier High School
Winnetka, IL
05-2015

Skills

  • Customer Service
  • Customer Relations
  • Coordination
  • Conflict Resolution
  • B2B Sales
  • Network Development

Timeline

Home Health Aide

Addus Home Health Care
03.2023 - 12.2024

Logistics Coordinator

Echo Global Logistics
10.2021 - 05.2023

Medical Collections Specialist

Glass Mountain Capital LLC
01.2017 - 09.2021

After School Teacher's Assistant

Wilmette Park District
02.2014 - 12.2016

Team Member

HomeMade Pizza Co
02.2011 - 01.2013

High School Diploma - undefined

New Trier High School

Associate of Arts -

Oakton Community College