Parsa haghzaban
katy,TX
Summary
Dynamic professional with proven expertise in delivery logistics and customer service excellence, honed at companies like Costco. Skilled in GPS route planning and complaint resolution, I boosted team productivity by promoting operational best practices. Known for maintaining a positive attitude and achieving rush deliveries with 100% accuracy, I excel in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Dominos Pizza Inc.
09.2023 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Customer Service Representative
Costco
02.2022 - 09.2023
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Increased efficiency and team productivity by promoting operational best practices.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Education
Master of Psychology - Psychology
Lone Star College
Houston, TX12-2027
High School Diploma -
Cypress Park
7425 Westgreen Blvd, Cypress, TX 7743306-2020
Skills
- Delivery logging
- Tractor-trailer driving
- Package scanning
- Commercial driving
- Responsible driver
- Advanced planning
- GPS and route planning
- Load balancing
- Trip planning
- Order fulfillment
- Complaint resolution
- Task prioritization
- Service upselling
Timeline
Delivery Driver
Dominos Pizza Inc.
09.2023 - Current
Customer Service Representative
Costco
02.2022 - 09.2023
Master of Psychology - Psychology
Lone Star College
High School Diploma -
Cypress Park
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