Parvan Rahman

Greensboro,NC

Summary

Seeking a customer service position to leverage my strong interpersonal skills and contribute to creating a positive customer experience.

I am ambitious and hardworking individual, with broad skills and experience in customer service satisfaction. I am Highly motivated and customer-oriented professional with a demonstrated track record of providing exceptional service in fast-paced environments.

Overview

years of professional experience

Work History

Customer Service / Aircraft Agent

American Airlines

Greensboro, USA

03.2025 - Current

Supported team operations during peak hours by working part-time.

Customer Service Representative

South West Airlines

Orlando, USA

08.2023 - 05.2024

I am Highly motivated and customer-oriented professional with a demonstrated track record of providing exceptional service in fast-paced environments.
Outstanding customer service by greeting and assisting customers in a friendly and professional manner.
Responded to customer inquiries, provided product information, and resolved issues promptly to ensure customer satisfaction.
Operated cash register accurately, processed transactions, and handled cash, credit cards, and electronic payments efficiently.
Maintained clean and organized store shelves, restocked merchandise, and monitored inventory levels to ensure product availability.
Effectively handled customer complaints and concerns, working towards swift resolution and ensuring a positive outcome.
MCO South West Airline - Customer Service Agent
7-11 Sales Associate 3+ Years experience
Part Time 1 Year experience as a licensed real estate agent in Orlando Florida.

Licensed Real Estate Agent

, USA

01.2022 - 01.2023

Local Real Estate Knowledge
Ability to Adapt to New Tools and Technology.
Completed Florida Real Estate training classes.
Maintaining a high average customer satisfaction.
Companies I've worked with: Exp Realty, Keller Williams and Premium Properties.

Sales associate

Bags Inc & South West Airlines