PASCAL TSATSU TAKLI
Sales Associate
Baltimore,MD
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
5
5
years of professional experience
Work History
Sales Lead
Silverbird Cinemas
04.2022 - 08.2023
- Closed and negotiated sponsorship and partnership deals to a target of $5,000 monthly.
- Built and maintain professional relationships with key account partners; Guinness Ghana, Coca cola, Absa bank, Standard Chartered bank, Air Brussels etc
- Generated $55,000 in revenue through new sales opportunities and upsells, achieved 80% renewal rate on existing clients, secured four new long term client agreements and negotiated pricing of cinema services for a total savings of 10%.
- Developed customer relationships, which resulted in new business opportunities.
- Improved customer retention rate by 25%, increased sales revenue by 19%, and reduced customer acquisition costs by 33% through more digitalized communications and propositions.
- Collected customer feedback to develop new Cinema ticket pricing strategies for retaining customers.
Sales Coordinator
Lesken Enterprise
08.2021 - 01.2022
- Successfully drove new product lines from Guinness Ghana to increase annual profits of the distributor by 6%.
- Improved productivity by increasing customer communication through scheduled calls and responding to feedback.
- Propelled market share to surge ahead of competitors and earn number 2 key distributor ranking in the Guinness Ghana business awards.
- Kept detailed records of sales and customer information in CRM software, updating Edge365 database regularly to maintain top-notch service.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
Events Coordinator
Black Star International Film Festival
04.2018 - 09.2019
- Organized the Black star music concert which hosted 500+ audience.
- Recommended revenue and money saving strategies for events throughout the Festivals' 2018 and 2019 edition.
- Coordinated schedules and timelines for all festival events.
- Brainstormed and implemented creative event concepts and themes.
- Developed post-event reports to determine effectiveness of each event and share insights with sponsors and partners.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Created and maintained event expenditures, budgets and timelines in Microsoft excel software.
Education
MBA -
University of Baltimore
Baltimore, MD12.2025
Bachelor of Science - Business Administration (Marketing)
University of Ghana
Accra07.2019
High School Diploma -
Prempeh College
Kumasi06.2015
Skills
- Professional Relationships
- Visual Design
- Sales Program Creation
- Revenue Generation
- Customer Traffic Management
- Business Development
- Stakeholder Relationship Management
- Performance Feedback
- Building Customized Solutions
- POS Inventory System Operation
- Microsoft Office Expertise
- Quickbooks
Accomplishments
Employee of the year award, Black Star International Film Festival 2018.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Sales Lead
Silverbird Cinemas
04.2022 - 08.2023
Sales Coordinator
Lesken Enterprise
08.2021 - 01.2022
Events Coordinator
Black Star International Film Festival
04.2018 - 09.2019
MBA -
University of Baltimore
Bachelor of Science - Business Administration (Marketing)
University of Ghana
High School Diploma -
Prempeh College
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