Summary
Overview
Work History
Education
Skills
Timeline

My-Yon Green

United States

Summary

Seasoned Customer Associate with 5 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

AUTO ZONE
05.2019 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

High School Diploma -

Christian Correspundance School, Thompson,Ga
05.2006

Skills

  • Call Center Customer Service
  • Customer Needs Assessments
  • Customer Service Process Improvement
  • Correcting Discrepancies
  • Customer Experience
  • Customer Accounts Management
  • Efficient Sales Transactions
  • Microsoft Windows and Office
  • Credit Card Transaction Processing
  • Tracking and Documentation

Timeline

Customer Service Associate - AUTO ZONE
05.2019 - Current
Christian Correspundance School - High School Diploma,
My-Yon Green