Pascual Lerma
ANTIOCH,CA
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
9
9
years of professional experience
Work History
Server
Outback Steakhouse
Pittsburg, California
01.2026 - 04.2026
- Provided excellent customer service in a high-paced dining environment.
- Assisted guests with menu selections and food recommendations.
- Managed multiple tables while ensuring timely order delivery.
- Handled customer inquiries and resolved issues promptly and professionally.
Server
Skyport Hospitality Elway’s Steakhouse
01.2023 - 07.2025
- Demonstrated exceptional communication skills, fostering efficient table turnover and delivering top-tier customer service within a sophisticated restaurant environment.
- Instrumental in the successful launch of ACME Feed & Seed in Nashville, Tennessee.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Representative
Metro by T-Mobile
07.2022 - 10.2023
- Drove sales and service plan activations, delivering exemplary customer service through effective communication and tailored solutions.
- Expertly conveyed product information to meet diverse customer needs, contributing to a positive purchasing experience.
Apprentice Electrician
Sawyer Electric
03.2021 - 03.2022
- Hands-on experience with low and high-voltage equipment, emphasizing meticulous attention to detail and adherence to cleanliness standards.
- Acquired valuable skills in safety protocols and precise craftsmanship, contributing to the efficient execution of electrical projects.
Server
W Cafe
05.2017 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School -
Gunnison High School
Gunnison, COSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Bilingual (English, Spanish)
- High volume dining
- Time management
- Sales negotiation
- Team collaboration
- Attention to detail
Languages
English
Professional
A1
Spanish
Professional
A1
Timeline
Server
Outback Steakhouse
01.2026 - 04.2026
Server
Skyport Hospitality Elway’s Steakhouse
01.2023 - 07.2025
Sales Representative
Metro by T-Mobile
07.2022 - 10.2023
Apprentice Electrician
Sawyer Electric
03.2021 - 03.2022
Server
W Cafe
05.2017 - 03.2022
High School -
Gunnison High School