Pashion Scott
Miramar
Summary
Claims professional with experience in injury claims management and a strong academic foundation in data analytics and cybersecurity through an MBA program. Highly motivated to develop investigative data analysis expertise, with hands-on coursework in analytical reporting, risk assessment, and data-driven decision making. Known for strong attention to detail, pattern recognition, and the ability to translate analytical findings into clear insights for business and investigative teams.
Overview
6
6
years of professional experience
Work History
Claims Generalist Intermediate
Progressive
11.2023 - Current
- Managing injury claims at Progressive, efficiently handling settlements and contributing to the company’s success with effective risk management strategies. Utilized strong analytical skills to assess claims, negotiate settlements, and ensure compliance with company policies and regulations.
- Reviewed and analyzed claim information to identify inconsistencies, risk indicators, and potential red flags.
- Resource for Onboarding and High Inventory Support
- Independent and Proactive Workload Management
- Low Inventory & Efficient Workflow
Assistant Office Manager
The Maercks Institute
03.2021 - 08.2023
- As the Assistant Office Manager at The Maercks Institute Medical Office, I managed and analyzed patient data, created reports on patient flow and resource utilization, and conducted audits to improve efficiency and reduce costs. I maintained optimal inventory levels and effectively communicated data findings to staff and management to ensure smooth office operations.
- Implemented targeted advertising strategies based on audience data
- Redesigned the booking interface to be more intuitive and user-friendly, reducing the number of steps required to book an appointment.
- Identified key factors influencing patient decisions and optimized follow-up protocols.
Social Media Marketing Manager
Perfection Medical Spa
01.2020 - 12.2022
- I leveraged data analytic skills to enhance our social media strategy. I monitored and analyzed engagement metrics, such as likes, shares, and comments, to identify trends and optimize content performance. I also generated detailed reports on campaign performance, providing insights that informed future marketing strategies.
- Increased follower count by 35% within six months by leveraging targeted social media campaigns and engagement strategies.
- Improved lead generation from social media platforms through the implementation of data-driven marketing strategies.
Education
Master of Business Administration - Cyber Security
Saint Thomas University
Miami, United States12.2025
B.S. - Health Sciences
Florida Atlantic University
Boca Raton, United States08.2021
Skills
- Foundational Data Analysis (MBA Coursework)
- Trend Identification & Pattern Recognition
- Basic Statistical & Analytical Reasoning
- Data Interpretation for Business and Risk Decisions
- Analytical Documentation & Reporting
- Fraud & Risk Indicator Awareness (Claims Context) Applied Analytics Experience (MBA Coursework)
- Analyzed business and cybersecurity-related datasets to identify trends, risks, and operational insights
- Applied analytical frameworks to evaluate risk scenarios and support investigative-style decision making
- Strengthened understanding of data governance, privacy, and the responsible use of sensitive information
Timeline
Claims Generalist Intermediate
Progressive
11.2023 - Current
Assistant Office Manager
The Maercks Institute
03.2021 - 08.2023
Social Media Marketing Manager
Perfection Medical Spa
01.2020 - 12.2022
B.S. - Health Sciences
Florida Atlantic University
Master of Business Administration - Cyber Security
Saint Thomas University
TRAINING/ COURSES
- Foundation/ Business Studies
- Saint Thomas University
- Data Analytics for Business
- St. Thomas University
- Enterprise Information Security+