Passy Tchetgnia
West Chester,OH
Summary
Proven Customer Service Representative at Walmart, adept in complaint resolution and multitasking, showcases exceptional decision-making and team collaboration skills. Successfully led teams to enhance service standards, excelling in multi-task management and cash handling, with a notable increase in customer satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Walmart
West Chester, OH
09.2020 - Current
- I assist customers with their service and questions.
- I am in charge of answering the phone.
- I have team lead experience.
- Answered a general question.
- I organize paper.
- I handle cash transactions.
Education
QA/BA ONLINE TRAINING
INFOTEK
205 VAN BUREN ST HERNDON VIRGINIA07-2024
High School Diploma -
WINTON WOODS HIGH SCHOOL
1231 W KEMPER RD CINCINNATI05-2019
Skills
- Complaint resolution
- Decision-making
- Multitasking and organization
- Team collaboration
- Account updating
- Scheduling
- Lead generation
- Service standard compliance
- Multi-task management
Timeline
Customer Service Representative
Walmart
09.2020 - Current
QA/BA ONLINE TRAINING
INFOTEK
High School Diploma -
WINTON WOODS HIGH SCHOOL
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