Patrick Ray
Clarksdale,MS
Summary
Highly motivated individual with a keen eye for detail. Collaborative team player with excellent customer service skills. Student-centered and a genuine desire for helping others.
Overview
12
12
years of professional experience
Work History
Financial Aid Counselor and SCO
COAHOMA COMMUNITY COLLEGE
07.2022 - Current
- Assist 35- 40 students daily to complete their financial aid application and other financial documents online.
- Serve as the School Certification Officer for Veterans.
- Explain student's financial aid award and award process in easy-to-understand language.
- Increase student satisfaction with financial aid services by addressing concerns promptly and providing clear guidance on procedures.
- Represent the financial aid office at high school events with students and parents.
Security Officer
Finch Henry Job Corps
03.2019 - 07.2023
- Performed building safety checks on a weekly basis and provided written feedback to the Safety/Security Manager.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted weekly safety training to new students and assisted the Safety/Security Manager with investigations of safety related issues.
Recreational Specialist
Finch Henry Job Corps
12.2019 - 03.2020
- Assisted with program scheduling to offer a diverse range of recreational activities on Center and off-Center for all participants.
- Led the department’s total recreational services.
- Recorded attendance for all recreational activities.
Outreach Admission Counselor
Finch Henry Job Corps Center
05.2019 - 12.2019
- Recruited students for Finch Henry Job Corp.
- Conducted orientation sessions to ensure seamless onboarding of new students into Job Corp.
- Processed progress notes and client admissions and discharges daily.
Admissions Counselor
COAHOMA COMMUNITY COLLEGE
11.2017 - 05.2019
- Assisted with admitting students into the institution.
- Accurately entered student data into the system.
- Served as a recruiter for the college and assisted in Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Answered 50-75 incoming calls and emails per day, directing students to the appropriate personnel as appropriate.
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone and email.
- Developed strong relationships with high schools and community organizations to promote the institution''s programs and offerings.
- Contributed to a positive campus culture by assisting with orientation events for new students.
Recreation Advisor, Security, and Driver
CYCDC Coahoma Community College
05.2015 - 11.2017
- Worked with middle school and high school students between the age of 12-18.
- Transported students from their high school to the college and to their residence.
- Taught students how to build and program Lego Mindstorm robots and assisted with other activities.
Programmer/Maintenance/Production Control Asst.
M.A.P. of Easton
01.2016 - 05.2017
- Worked with Abb and Kawasaki Robotic Systems and programmed them to cut patterns out of fiber glass.
- Forklift certified within the company.
- Assisted with servicing machines.
Warehouse and Delivery Specialist
Sunbelt Fans and Lighting
08.2013 - 05.2014
- Installed lighting fixtures and chandeliers.
- Delivered merchandise to customers and provided assistance to ensure that the customers were satisfied with their product.
Sales Associate
Kay Jewelers
08.2012 - 09.2013
- Engaged customers in conversation to understand their needs and objections - presenting merchandise and detailed information on features and benefits; extended service plans and financing options.
- Worked with the entire sales team to provide a superior experience to all of the customers.
Education
Associate in Mathematics -
Coahoma Community College
Clarksdale, MS05.2015
Skills
- Microsoft Office
- Clerical skills
- Student-Centered
- Teamwork and Collaboration
- Customer service-focused
Timeline
Financial Aid Counselor and SCO
COAHOMA COMMUNITY COLLEGE
07.2022 - Current
Recreational Specialist
Finch Henry Job Corps
12.2019 - 03.2020
Outreach Admission Counselor
Finch Henry Job Corps Center
05.2019 - 12.2019
Security Officer
Finch Henry Job Corps
03.2019 - 07.2023
Admissions Counselor
COAHOMA COMMUNITY COLLEGE
11.2017 - 05.2019
Programmer/Maintenance/Production Control Asst.
M.A.P. of Easton
01.2016 - 05.2017
Recreation Advisor, Security, and Driver
CYCDC Coahoma Community College
05.2015 - 11.2017
Warehouse and Delivery Specialist
Sunbelt Fans and Lighting
08.2013 - 05.2014
Sales Associate
Kay Jewelers
08.2012 - 09.2013
Associate in Mathematics -
Coahoma Community College
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