Patience Nguweneza
Bothell
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Server
Vineyard at North Creek
Bothell
05.2025 - Current
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
Restaurant Hostess
Olive Garden
Peoria
09.2024 - 03.2025
- Upsold appetizers, drinks, desserts. when appropriate.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Restaurant Hostess
Olive Garden Restaurant
Kirkland
11.2022 - 07.2024
- Upsold appetizers, drinks, desserts. when appropriate.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Provided menus and answered questions about menu items and specials.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Greeted customers and escorted them to their tables.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Bellevue College
Bellevue, WA 09.2025 - 07.2025
Juanita High School
Kirkland, WASkills
- Customer service
- Effective communication
- Attention to detail
- Team collaboration
- Relationship management
- Strong work ethic
- Cleanliness standards
- Inventory management
- Shift management
- Foreign language proficiency
- Task prioritization
- CPR and First Aid
Languages
Kinyamulenge
Native/ Bilingual
Timeline
Associate of Applied Science - Diagnostic Medical Sonography
Bellevue College
09.2025 - 07.2025
Server
Vineyard at North Creek
05.2025 - Current
Restaurant Hostess
Olive Garden
09.2024 - 03.2025
Restaurant Hostess
Olive Garden Restaurant
11.2022 - 07.2024
Juanita High School