Summary
Overview
Work History
Education
Skills
Timeline
Generic
Patience M Osborn Chalmers

Patience M Osborn Chalmers

Lincroft,NJ

Summary

Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.

Overview

8
8
years of professional experience

Work History

Banquet Server

Windows On The Water At Surfrider Beach Club
Rumson, NJ
04.2023 - 12.2024
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Provided exceptional service to high volume of daily customers.
  • Set up stations for serving meals according to established guidelines.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Cleared away used plates and utensils following end of meal service.
  • Served beverages and appetizers to guests in an efficient manner.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Assisted with closing duties such as restocking supplies, wiping down surfaces.

Banquet Server

Eagle Oaks Golf and Country Club
Farmingdale, NJ
03.2023 - 04.2023
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Provided exceptional service to high volume of daily customers.
  • Cleared away used plates and utensils following end of meal service.
  • Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.

Banquet Server

The Breakers on the Ocean
Spring Lake, NJ
05.2022 - 11.2022
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Set up stations for serving meals according to established guidelines.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Served beverages and appetizers to guests in an efficient manner.
  • Provided prompt, friendly service to all guests during banquets or catered events
  • Presented meal options to help patrons select food and beverages.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Provided exceptional service to high volume of daily customers.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Replenished buffet lines with fresh foods as needed.
  • Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
  • Assisted with closing duties such as restocking supplies, wiping down surfaces.
  • Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.

Banquet Server

The Shore Club
Spring Lake, NJ
04.2021 - 04.2022
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
  • Set up stations for serving meals according to established guidelines.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Presented meal options to help patrons select food and beverages.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Upheld exceptional food, beverage and service standards to surpass customer expectations.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Cleared away used plates and utensils following end of meal service.
  • Assisted with closing duties such as restocking supplies, wiping down surfaces.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.

Banquet Server

Doolan's Shore Club
Spring Lake, NJ
04.2017 - 03.2021
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Set up stations for serving meals according to established guidelines.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Presented meal options to help patrons select food and beverages.
  • Used clear communication to relay food and drink orders to kitchen staff.
  • Served orders by picking up and delivering selections from trays of entrees brought out by busboys.
  • Ensured that all dishes were served at the correct temperature and as customer had ordered.
  • Provided refills on drinks as requested by customers.
  • Noted timing of meal progression, keeping kitchen staff informed.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Collected dishes promptly after each course, cleared crumbs and glassware and stacked dishes for return to kitchen.
  • Provided prompt, friendly, exceptional service to high volume of all guests.
  • Helped busboys transport dirty dishes from dining areas to kitchen for cleaning.
  • After guests departed from banquet, cleaned all tables of remaining items and changed linens and reconfigured room for next event.

Education

Some College (No Degree) - English/Early Childhood & Elementary Education

Drew University
Madison, NJ

Skills

  • Food Service
  • Guest Needs Analysis
  • Customer Service
  • Guest Relations

Timeline

Banquet Server

Windows On The Water At Surfrider Beach Club
04.2023 - 12.2024

Banquet Server

Eagle Oaks Golf and Country Club
03.2023 - 04.2023

Banquet Server

The Breakers on the Ocean
05.2022 - 11.2022

Banquet Server

The Shore Club
04.2021 - 04.2022

Banquet Server

Doolan's Shore Club
04.2017 - 03.2021

Some College (No Degree) - English/Early Childhood & Elementary Education

Drew University

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Patience M Osborn Chalmers