Patience M Osborn Chalmers
Lincroft,NJ
Summary
Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Overview
8
8
years of professional experience
Work History
Banquet Server
Windows On The Water At Surfrider Beach Club
Rumson, NJ
04.2023 - 12.2024
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Provided exceptional service to high volume of daily customers.
- Set up stations for serving meals according to established guidelines.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Cleared away used plates and utensils following end of meal service.
- Served beverages and appetizers to guests in an efficient manner.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
Banquet Server
Eagle Oaks Golf and Country Club
Farmingdale, NJ
03.2023 - 04.2023
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Provided exceptional service to high volume of daily customers.
- Cleared away used plates and utensils following end of meal service.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Banquet Server
The Breakers on the Ocean
Spring Lake, NJ
05.2022 - 11.2022
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Set up stations for serving meals according to established guidelines.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Served beverages and appetizers to guests in an efficient manner.
- Provided prompt, friendly service to all guests during banquets or catered events
- Presented meal options to help patrons select food and beverages.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Provided exceptional service to high volume of daily customers.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Replenished buffet lines with fresh foods as needed.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
Banquet Server
The Shore Club
Spring Lake, NJ
04.2021 - 04.2022
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Set up stations for serving meals according to established guidelines.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Presented meal options to help patrons select food and beverages.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
- Cleared away used plates and utensils following end of meal service.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Banquet Server
Doolan's Shore Club
Spring Lake, NJ
04.2017 - 03.2021
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Set up stations for serving meals according to established guidelines.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Greeted guests upon arrival and provided assistance throughout the event.
- Presented meal options to help patrons select food and beverages.
- Used clear communication to relay food and drink orders to kitchen staff.
- Served orders by picking up and delivering selections from trays of entrees brought out by busboys.
- Ensured that all dishes were served at the correct temperature and as customer had ordered.
- Provided refills on drinks as requested by customers.
- Noted timing of meal progression, keeping kitchen staff informed.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Collected dishes promptly after each course, cleared crumbs and glassware and stacked dishes for return to kitchen.
- Provided prompt, friendly, exceptional service to high volume of all guests.
- Helped busboys transport dirty dishes from dining areas to kitchen for cleaning.
- After guests departed from banquet, cleaned all tables of remaining items and changed linens and reconfigured room for next event.
Education
Some College (No Degree) - English/Early Childhood & Elementary Education
Drew University
Madison, NJSkills
- Food Service
- Guest Needs Analysis
- Customer Service
- Guest Relations
Timeline
Banquet Server
Windows On The Water At Surfrider Beach Club
04.2023 - 12.2024
Banquet Server
Eagle Oaks Golf and Country Club
03.2023 - 04.2023
Banquet Server
The Breakers on the Ocean
05.2022 - 11.2022
Banquet Server
The Shore Club
04.2021 - 04.2022
Banquet Server
Doolan's Shore Club
04.2017 - 03.2021
Some College (No Degree) - English/Early Childhood & Elementary Education
Drew University
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