Patrice Hunter
Jackson,MS
Summary
Self-motivated professional experienced in leading and supervising operational and sales teams, with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Owner/Baker/Cake Designer
Self Employed
Jackson, Ms
06.2012 - 03.2024
- Met with customers to discuss needed bakery items and take orders
- Created new recipes using available ingredients and for special occasions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Call Center CSR
Xerox
Madison, Ms
05.2017 - 04.2021
- Answered customer telephone calls promptly to avoid on-hold wait times. Inbound/Outbound Calls and Data Input.
- Demonstrated empathy and active listening skills, resulting in higher rate of customer satisfaction and repeat business while delivering outstanding problem-solving skills
Receptionist
Massage Plus
Flowood, MS
06.2009 - 03.2011
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Certificate Graduate -
Magnolia College of Cosmetology
Jackson, MS06.2016
High School Diploma -
Provine High School
Jackson, MS05.2009
Skills
- Leadership/Team Collaboration
- Time Management
- Communication (verbal/written)
- Adaptability
- Emotional Intelligence
- Problem Solving
- Computer Technology
- Data Entry/Input
- Call center experience
- Professional telephone demeanor
Timeline
Call Center CSR
Xerox
05.2017 - 04.2021
Owner/Baker/Cake Designer
Self Employed
06.2012 - 03.2024
Receptionist
Massage Plus
06.2009 - 03.2011
Certificate Graduate -
Magnolia College of Cosmetology
High School Diploma -
Provine High School