Patrice Johnson
Arlington,TX
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Uber Eats
03.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Completed on-time deliveries by choosing best and most efficient routes.
Medical Courier
Priority Couriers
03.2020 - 03.2022
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Facilitated seamless handoffs of critical shipments to interdepartmental staff or external carriers as needed.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Handled receipt, storage, identification and delivery of products for clients.
- Obtained signatures for delivery documents and packages.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Followed safety procedures and regulations to protect packages and vehicles.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
Education
Associate of Arts in Business Management -
Northwood University
Cedar Hill, TX01.2002
Skills
- Cargo Handling
- Vehicle Maintenance
- GPS Navigation
- On time Deliveries
- Order Verification
- Dispatch Communication
- Quality Assurance
- Valid Driver's License
- Time Management
- Safe Driving Record
- Order Picking and Processing
- Positive Attitude
Timeline
Delivery Driver
Uber Eats
03.2022 - Current
Medical Courier
Priority Couriers
03.2020 - 03.2022
Associate of Arts in Business Management -
Northwood University
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