Ruthele Louis
Chelmsford,MA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. I with coworkers. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Aucoin Telecom
Chelmsford, MA
04.2023 - Current
- Applied highly effective selling skills while properly engaged and presenting solutions to customers
- Quickly answered customers questions with accuracy
- Suggested effective solution and resolved issues
- Handle high-volume calls on a daily basis with sense of calm and good work ethic.
Receptionist
Boston Medical Center
Boston, MA
07.2022 - 11.2022
- Handle company correspondence phone, email
- And responded to customers
- Assisted In facilitating shipment received processed billing information
- Completely scheduling duties and organize phone calls and appointments
Customer Service Representative
Boston Medical Center
Boston, MA
03.2022 - 06.2022
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Re-scheduling patient appointments as required via telephone calls and written notification to patients
- Data Entry
Data Entry Clerk
New Health Services
Boston, MA
01.2022 - 03.2022
- Entered numerical data Into databases with speed and accuracy using 10-key
- Scanned document and saved in data base to keep records organization information
- Verified accuracy data before transcribing
- Identified data errors and reported to necessary department
- Added documents to file records and created new records support filing needs
- Completed data entry task with accuracy and efficiency.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
Nursing
Middlesex Community College
Skills
- Microsoft Office (3 years)
- Ability to work under pressure
- Fast learner
- Effective time management
- Multitasking and prioritization
- Data verification
- Décision making
- Communication skills
- Microsoft Excel
- Microsoft Word
- Typing
- Microsoft Outlook
- Databases
- Transcription
- 10 key typing
- Data Entry
- QuickBooks
- Computer Skills
- Microsoft Powerpoint
- Word Processing
- Administrative Experience
- Medical Office Experience
- Scheduling
- Appointment Scheduling
- Invoice Processing
- Multitasking and Prioritization
- Meeting Arrangements
- Customer Relations
- Multi-Task Management
Languages
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Aucoin Telecom
04.2023 - Current
Receptionist
Boston Medical Center
07.2022 - 11.2022
Customer Service Representative
Boston Medical Center
03.2022 - 06.2022
Data Entry Clerk
New Health Services
01.2022 - 03.2022
Nursing
Middlesex Community College
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