Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFORMATION
Timeline
AssistantManager

Patrice Pitts

New Philadelphia

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

19
19
years of professional experience
1
1
Certification

Work History

ASSISTANT MANAGER

Work Smart
03.2016 - 06.2022
  • Assist owner with filing, organizing cabinets answer professionally promptly to office calls

DRIVER

CCT
03.2017 - 06.2018
  • Safely transported disabled person/person to and from location

DRIVER

NewCourtland Senior Services
03.2014 - 06.2016
  • Safely Transport elders to and from desired location

CNA

NewCourtland Senior Services
03.2010 - 06.2016
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar level.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Properly used body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Encouraged patient stress levels through effective communication and active listening skills.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.

HHA

Visiting Nurses Association
03.2003 - 06.2009
  • Provide safe care for disabled children in need of assistance, housekeeping, dispose trash

Education

Business

Roxborough High
Philadelphia, PA
06.1997

Skills

  • Customer service
  • Team leadership
  • Conflict resolution
  • Team building
  • Verbal and written communication
  • Reporting and documenting
  • Teamwork and collaboration
  • Active listening
  • Professional and courteous
  • Team motivation

Certification

  • Adult,Child,Infant CPR, First Aide & AED Certification Training - 20+yrs

ADDITIONAL INFORMATION

Ms. Spotless old is a small organization that that allowed me the opportunity to utilize my skills within myself as laborer; Team leader

Timeline

DRIVER

CCT
03.2017 - 06.2018

ASSISTANT MANAGER

Work Smart
03.2016 - 06.2022

DRIVER

NewCourtland Senior Services
03.2014 - 06.2016

CNA

NewCourtland Senior Services
03.2010 - 06.2016

HHA

Visiting Nurses Association
03.2003 - 06.2009

Business

Roxborough High
Patrice Pitts