Patrice Rowe
licensed Insurance Agent
Monticello,NY
Summary
Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Skilled in working under pressure and adapting to new situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
FFL - Family First Life, Remote
Monticello , NY
01.2020 - Current
- Leveraged knowledge of company insurance products to recommend type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Utilized targeted email campaigns, and cold calling to increase revenue by %80
- Obtained underwriting approval by completing application for coverage.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Contacted customers to return routine and general calls promptly.
- Educated customers on company systems, form completion and access to services.
Education
Associate Degree - Medical Assistant
Sullivan County Community College
05.2018
High school diploma or GED - All
Monticello High School
06.2013
Skills
- Excellent Customer oral and written communication
- Microsoft Office/excel Management
- Transcription
- Quotes and Sales
- Customer Service and Assistance
Certification
- Licensed Life Insurance agent
#1621285678
Timeline
Licensed Insurance Agent
FFL - Family First Life, Remote
01.2020 - Current
Associate Degree - Medical Assistant
Sullivan County Community College
High school diploma or GED - All
Monticello High School
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