Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Patricia Alinda

Saint Paul,MN

Summary

Client focused with diverse experience in customer service, business management and project coordination.10 years of excellently building relationships with both new clients, business audiences and understanding of customer service. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

14
14
years of professional experience

Work History

Business Manager

MOA
Shoreview, MN
01.2020 - Current
  • Spearheaded business operations by consistently seeking methods to improve profitability through cost containment and revenue generation.
  • Oversee day to day office operations for the organization to eliminate risks within the business.
  • Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
  • Created, managed and executed business plan while emphasizing company vision,values and objectives. motivate teams.
  • Hiring suitable candidates to help maximize productivity

Business Banking Specialist

Wells Fargo Bank, N.A.
White Bear Lake, MN
03.2012 - 10.2019
  • Met with customers to assess needs and recomend customized solutions.
  • Provided leadership and direction to grow team portfolio and increase revenue.
  • Delivered exceptional experience and maintained productive relationships with area small businesses.
  • Structured and finalized secured and unsecured loans.
  • Worked with diverse product development teams to create software for qualitative structured solutions to validate and model emerging markets.
  • Generated business and acquired new customers through diverse promotional, outreach and networking strategies.

Retention Manager

Mobile Telecommunication Network Mtn
Kampala, Uganda
05.2008 - 12.2011
  • Create new products and demonstrated for customers
  • Develop strategies to manage customer expectation
  • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
  • Leveraged industry trends and competitive analysis to improve customer relationship building and satisfaction levels


Education

Bachelor of Arts - Business Management

Ugandan Christian University
Mukono

Skills

  • Problem Anticipation and Resolution
  • Sales Tracking
  • Budget Creation
  • Originality and Creativity
  • Issue Resolution
  • Customer Service
  • Staff Management
  • Client Relationship Management
  • Sales and Marketing
  • Recruiting and Hiring

Timeline

Business Manager

MOA
01.2020 - Current

Business Banking Specialist

Wells Fargo Bank, N.A.
03.2012 - 10.2019

Retention Manager

Mobile Telecommunication Network Mtn
05.2008 - 12.2011

Bachelor of Arts - Business Management

Ugandan Christian University

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Patricia Alinda