Patricia A. Miller
Summary
Proactive and goal-oriented HR professional with a strong ability to manage time effectively and solve problems. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
Merlin Entertainment
05.2023 - 11.2023
- One of four HR Business Partners managing a seasonal park of 2k employees with up to 10k daily guests
- Conducted talent assessments for improved workforce alignment.
- Led organizational change initiatives with comprehensive communication plans.
- Resolved conflicts for improved team dynamics and collaboration.
- Identified skill shortages with targeted recruitment initiatives.
- Provided coaching for managers to enhance employee development and retention.
Human Resources Generalist
Hardesty & Hanover LLC
07.2021 - 06.2022
- Oversaw a NY Engineering firms workforce of over five hundred employees across multiple states and twenty-three locations, ensuring effective operational oversight and employee engagement
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Conducted regular audits of HR processes to ensure alignment with legal requirements.
- Updated employee handbook by incorporating new policies and ensuring compliance with regulations.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Developed orientation materials to provide comprehensive information to new employees.
- Implemented and supervised orientation procedures for new hires.
- Conducted exit interviews to understand employee turnover and improve retention strategies.
Human Resources Manager
Judicial Title Insurance Company
04.2016 - 03.2019
- Directed all HR operations for a Title Insurance Company, including recruitment, onboarding, and talent development.
- Maintained rigorous compliance with industry regulations and company policies while upholding high standards of confidentiality.
- Partnered with senior management to create and execute HR strategies that support overall business goals.
- Managed employee relations, resolving concerns and cultivating a positive workplace culture.
- Oversaw benefits programs and compensation structures to attract and retain top talent.
HR Generalist
Pixida USA, Inc
07.2015 - 03.2016
- Managed a comprehensive range of HR functions including benefits administration, employee relations, training, performance management, recruitment, onboarding, policy implementation, and employment law compliance
- Coordinated with an outsourced payroll provider to ensure precise paycheck processing
- Recruited engineers through targeted university programs and career platforms
- Updated and developed the employee handbook, policies, and procedures manual
- Crafted and refined job descriptions to align with organizational needs
Education
MBA - Management
St. Thomas Aquinas College
Sparkill, NYBachelor of Science - Business Administration
St. Thomas Aquinas College
Sparkill, NYSkills
- Benefits Administration
- Employee Relations
- Performance Management
- Recruitment
- Onboarding/Offboarding
- Payroll
- Effective communication
- ADP Work Force Now
- Paychex
- TriNet
- UKG
- People Soft
- ICIMS
- Workable
- Microsoft 365
- Deltek Vision
Certification
- SHRM Certificate, Essentials of HR Management
- SHRM - CP, 2025
- CEBS, 2026
Affiliations
- HRCI
- HR TOPICS
- SHRM
Volunteer Work
Guiding Eyes for the Blind - Puppy Socializer
- Trained and encouraged puppies to learn basic commands through positive reinforcement methods.
TVP (The Ventilator Project) - HR Generalist
- Designed HR policy and procedures.
Timeline
Human Resources Business Partner
Merlin Entertainment
05.2023 - 11.2023
Human Resources Generalist
Hardesty & Hanover LLC
07.2021 - 06.2022
Human Resources Manager
Judicial Title Insurance Company
04.2016 - 03.2019
HR Generalist
Pixida USA, Inc
07.2015 - 03.2016
MBA - Management
St. Thomas Aquinas College
Bachelor of Science - Business Administration
St. Thomas Aquinas College
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