Patricia Anderson
Davenport,LA
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Procter & Gamble Co through exceptional organizational skills and attention to detail. Adept at multitasking and problem-solving, consistently achieving goals with reliability. Skilled in effective communication and patron support, contributing to a positive and productive work environment. Outgoing Greeter with [Number] years of experience in customer service. Successful at directing customers efficiently and answering questions thoroughly. Proven history of maintaining cleanliness and order for store entrances.
Overview
41
41
years of professional experience
Work History
Greeter/Secretary's Assistant
AARP Foundation SCSEP
02.2022 - 02.2023
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
Secretary
National Able Training Program
05.2019 - 01.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Production Associate
QPS Employment Group Inc.
12.2017 - 01.2018
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
Warehouse Material Handler
Procter & Gamble Co
08.2014 - 06.2017
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
- Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
- Packaging product for shipping
- Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
Secretary
Elite Staffing Services
05.2016 - 09.2016
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Facilitated communication between departments for improved collaboration and project success.
Food Server
Labor Ready
10.2004 - 11.2004
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Temporary work off and on through Staffing Agency
- Packer and Picking
- Also performed Banquet duties
- Warehouse Laborer
Nurses Staff Member
Rosewood Care Assisted Living
06.2003 - 12.2003
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Developed and improved time management and organizational skills to maximise personal productivity.
Home Care Provider
Cerebral Palsy of Illinois
09.2001 - 11.2001
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Created personalized care plans for each patient that focused on their unique needs, preferences, and goals.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Nursing Aide
Saint Anthonys
09.1981 - 11.1981
- Assisted nurses with daily tasks, improving overall efficiency of the healthcare team.
- Delivered high-quality personal care services such as bathing, grooming, toileting assistance, helping maintain patient dignity while promoting independence whenever possible.
- Conducted regular safety checks on medical equipment, ensuring optimal functionality and minimizing risks to patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
No Degree - Communications And Data Processing
Blackhawk Technical College
Moline,il04.1980
Skills
- Multitasking
- Attention to Detail
- Multitasking Abilities
- Active Listening
- Effective Communication
- Organizational Skills
- Patron Support
- Problem-solving abilities
- Reliability
Timeline
Greeter/Secretary's Assistant
AARP Foundation SCSEP
02.2022 - 02.2023
Secretary
National Able Training Program
05.2019 - 01.2020
Production Associate
QPS Employment Group Inc.
12.2017 - 01.2018
Secretary
Elite Staffing Services
05.2016 - 09.2016
Warehouse Material Handler
Procter & Gamble Co
08.2014 - 06.2017
Food Server
Labor Ready
10.2004 - 11.2004
Nurses Staff Member
Rosewood Care Assisted Living
06.2003 - 12.2003
Home Care Provider
Cerebral Palsy of Illinois
09.2001 - 11.2001
Nursing Aide
Saint Anthonys
09.1981 - 11.1981
No Degree - Communications And Data Processing
Blackhawk Technical College
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