Patricia Arellano
Converse,Texas
Summary
Detail-oriented title and registration professional supporting vehicle ownership processing, property tax administration, and dealer account workflows. Serve as a senior SME for complex registrations, audit legal and financial records for accuracy, and keep high-volume office operations moving through daily workflow coordination.
Overview
2027
2027
years of professional experience
Work History
Title and Registration Processor II
County of Bexar
San Antonio, Texas
2016 - Current
- Coordinate and optimize daily workflows for title transfers and vehicle ownership records, serving as the escalation point for complex commercial and public transactions.
- Supervise the end-to-end processing of high-volume franchise dealer bundles, title service accounts, and municipal registration sticker orders to ensure strict deadline compliance.
- Oversee daily financial closure by auditing, counting, and issuing cash drawers, mitigating discrepancies, and managing secure vault deposits.
- Spearhead internal audits of daily sales reports, purchase receipts, and unused motor inventories across franchise dealers and municipalities to ensure absolute database integrity.
- Maintain quality control standards across all property tax and vehicle registration fee collections, minimizing processing errors.
- Act as a senior subject matter expert (SME) by interpreting complex motor vehicle registration procedures, tax codes, and title laws for both junior staff and high-value commercial clients.
- Resolve advanced customer inquiries and disputes, de-escalating sensitive situations regarding tax liabilities and registration hold-ups.
- Maintain seamless office continuity during peak operational cycles by proactively managing team coverage and absorbing advanced administrative responsibilities.
Bookkeeper
Sherwood Tax Solutions
San Antonio, Texas
2014 - 2015
- Compiled statistical, financial, accounting, and auditing reports on cash receipts, expenditures, accounts payable and receivable, and profits and losses to support informed decision-making
- Checked figures, postings, and documents for correct entry and mathematical accuracy to uphold financial integrity
- Prepared and maintained expense reports to ensure accurate tracking of company spending
- Ensured accuracy of bank transaction records by performing reconciliations.
Accounting Clerk
Texas Personnel Services
San Antonio, Texas
2012 - 2014
- Collected, posted, and managed account payments.
- Prepared, reviewed, and sent customer statements.
- Tracked and reported delinquent account status to facilitate timely collections.
- Assessed accounts for potential assignment and recommended action to the Department Supervisor.
- Prepared information for the appropriate collection agencies.
- Compiled and analyzed financial and administrative reports to support decision-making.
- Maintained strict confidentiality and adhered to all guidelines and regulations.
Education
Graduate -
Eagle Pass High School
Graduate - Business Accounting Specialist
Southern Career Institute
Skills
- Exceptional Customer service
- Team leadership
- Employee training
- Conflict resolution
- Multitasking and organization
- Microsoft proficiency
- Attentive to detail
- Financial auditing
- Database management
- Accounts management
- Financial preparation
- Document control
Qualifications
Bilingual: English/Spanish
Timeline
Title and Registration Processor II
County of Bexar
2016 - Current
Bookkeeper
Sherwood Tax Solutions
2014 - 2015
Accounting Clerk
Texas Personnel Services
2012 - 2014
Graduate -
Eagle Pass High School
Graduate - Business Accounting Specialist
Southern Career Institute